Privacy Policy
Effective Date: Sep 3, 2023
Nava Group USA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.navagroupusa.com, interact with us, or opt in to receive communications, including text messages.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
When you fill out a form, make a purchase, or communicate with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
b. Automatically Collected Information:
When you visit our site, we may automatically collect certain data such as your IP address, browser type, referring/exit pages, and usage patterns using cookies or analytics tools.
c. Text Messaging Opt-In Information:
If you choose to opt in to receive text messages from us, we will collect and store your phone number and your consent status.
2. How We Use Your Information
We use your information to:
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Fulfill orders and provide requested services
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Communicate with you about your account, order, or inquiry
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Send you promotional messages, newsletters, or offers (with your consent)
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Improve our website and customer experience
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Comply with legal obligations
3. Text Messaging and SMS Opt-In
By opting in to receive SMS/text messages from Nava Group USA, you agree to the following:
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Consent: You provide express written consent to receive recurring marketing or transactional texts from us at the phone number you provided.
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Message Frequency: Message frequency may vary depending on your interactions with us.
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Message and Data Rates: Standard message and data rates may apply based on your mobile carrier.
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Opt-Out: You can opt out at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us at hello@navagroupusa.com
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Third-Party Services: We may use third-party providers to send SMS messages on our behalf. Your information is never sold or shared for unrelated marketing.
4. How We Share Your Information
We do not sell your personal data. We may share your information with:
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Service providers who help us operate our website or deliver services (e.g., payment processors, SMS providers)
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Legal authorities, if required by law
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Business partners, in limited cases and only with your consent
5. Your Choices and Rights
You can:
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Opt out of marketing emails and texts at any time
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Access, update, or delete your personal information by contacting us
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Manage cookie preferences via your browser settings
6. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Please check back periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, do not hesitate to contact us using the contact form on this website.